![]() ![]() I think that’s a very strong psychological support,” he said. “My family is here so there’s a safety net to fall back on. Follow the prompts to connect your August account and authorize Airbnb to control your lock. Under the ‘House Rules’ section, select ‘Auto-lock and unlock with August Smart Lock’. On a more personal note, Mr Chow, who is married, said Singapore will always be the preferred base of igloo because of the support from his family. Log in to your Airbnb account and go to your listing page. Singapore is well positioned as a start-up hub in the region, said Mr Chow, whose company has benefited from the strong support the Singapore Government provides start-ups.Įnterprise Singapore has helped igloo with its expansion efforts overseas, including connecting it to its first distributor in the US and helping to set up its manufacturing facility in China. “I want to build a billion-dollar company with as few people as possible,” he said. Mr Chow said he intends to grow igloo’s headcount in the US and Singapore by 50 per cent, but also emphasised that a “prudent expansion” will be carried out. ![]() The rest is from the Asia-Pacific, with Singapore and Australia being its primary revenue contributors in the region. “The real test is how adaptable you are when things don’t go the way you’d planned, and how you use that as an opportunity to improve.”Ĭurrently, the US market makes up approximately 50 per cent of igloo’s business, followed by Europe at around 20 per cent. It taught me that the best-laid plans don’t always work out as you’d expect,” he said. “That experience was one of the first crucial lessons in my entrepreneurial journey. He once spent 12 hours trying to install a single lock on a door due to his lack of experience, much to the customer’s disdain. ![]() However, Mr Chow, who studied management science and engineering as well as machine learning at Stanford University and used to work as a data scientist at Singtel, emphasised that his start-up journey was not always smooth sailing. To date, it has raised US$32 million (S$44 million) from investors including Singtel Innov8, Seeds Capital and EDBI. It also has regional offices in eight countries and employs more than 100 people worldwide. It has sold more than 300,000 locks in 80 countries, and has issued 10 million digital credentials – such as OTPs – within its enterprise software suite this year.Ĭurrently, igloo has 35 employees at its headquarters in Singapore, located at start-up hub Block71 in Ayer Rajah Crescent. Since 2015, igloo has inked partnerships with more than 1,500 organisations, including multinational companies such as Airbnb and Uber. Users can also generate OTPs for temporary guests like cleaners or contractors, and set a time limit on the locks to prevent any unauthorised re-entry in the future. ![]()
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